Visitors often ask what Dumpling does. The answer, after careful observation, is that she greets every client with a long unblinking stare, assesses the quality of their coat and decides whether they are the sort who will be asked to wait.
Dumpling’s hours are 9 to 5 with a one hour lunch that has, in practice, lasted four years. She has never taken a message, but she has never lost one either, because she has never accepted one.
In the last financial year she processed 0 invoices, rejected 3 envelopes and personally escorted one auditor out of the building by sitting in front of the door. We have chosen to regard this as a success.
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