From 1 August our offices will be open Monday to Thursday, 9 to 5. Friday has been reclassified as Reserve Day and will be used for catching up, not catching up, or lying on the keyboard of whoever is catching up.
The daily audit nap, 2 to 4, remains compulsory. During this window no calls will be taken, no refunds will be issued and no documents will be stamped, as the stamp is currently being used as a pillow by Dumpling.
Walk in clients are welcome at any time. Walk in clients without an appointment will be seen after clients with an appointment, who will be seen after Gerald finishes looking out of the window.
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